At imVita Pets Inc., your satisfaction and your pet’s well-being are our top priorities. We proudly stand behind the quality of our products and want you to feel completely confident when ordering from us.

 

✅ 100% Satisfaction Guarantee

If for any reason you are not completely satisfied with your imVita product, we offer a full 100% refund—no questions asked.

 

You have 30 days from the date of delivery to request a return and receive a full refund.

 

📦 How to Request a Return

To initiate a return, please contact our customer support team at:

 

📧 Email: [email protected]

📞 Phone: [647-836-5487]

📍 Business Address: 296 Kennington Way, London, ON N6L 0H4, Canada

 

Please include the following in your message:

 

Your full name

 

Order number

 

Product(s) being returned

 

Reason for your return (optional)

 

🚚 Return Instructions

We may request the return of any unused or partially used product. In some cases, you may not need to ship the item back.

 

Once approved, you’ll receive instructions for returning the item (if required) and your refund will be processed within 5–7 business days to your original payment method.

 

🔁 Important Notes

We only accept returns for products purchased directly from www.imvitapets.com.

 

If you purchased through a retail partner or third-party platform, please refer to their return policy.

 

Shipping costs are non-refundable unless the return is due to a product defect or fulfillment error.

 

🐾 Our Promise

We believe in creating a better life for pets—naturally, safely, and effectively. If imVita doesn’t meet your expectations, we’re committed to making it right.

 

Thank you for trusting imVita Pets.